Frequently Asked Questions

The caganer is a figure from Catalan folklore. According to legend, this humble peasant fertilized his land and brought prosperity to his family by defecating. Traditionally, his figure is hidden away in a corner of the nativity scene that is usually set up in homes at Christmas. However, its significance has extended throughout the year, and it is considered a symbol of prosperity and good luck.

All our Caganers are designed, created, and hand-painted in Catalonia. We also use locally sourced clay. This ensures that each figure is a unique, high-quality handcrafted piece. We hold the official D'A distinction from the Generalitat of Catalonia, which certifies this.

We have over 700 different Caganers, including celebrities, politicians, athletes, movie stars, musicians, superheroes, and more. We also have a section dedicated to new arrivals each season.

Currently, we don't offer individual custom Caganers through our online store. However, you can contact us if you're interested in a unique or custom-made figure to order a certain quantity for your company, training center, club, or association. We can create this figure exclusively for you, taking into account your specifications regarding clothing, accessories, and your logo. You can find more information about this in our CORPORATE section.

We ship to a wide variety of countries worldwide, with only a few exceptions. Shipping costs are calculated automatically at checkout, based on your location.

Delivery time depends on the destination. Shipments within Spain usually take between 1 and 3 business days. For international shipments, delivery time varies depending on the country and can take between 2 and 5 business days.

We accept payments by credit and debit cards (Visa, Mastercard and the commonly accepted ones) and also through PayPal, always guaranteeing you a secure transaction.

You can exchange or return your order within 14 days of receipt, provided the product is in perfect condition. Return shipping costs are the responsibility of the customer. Returns to any of our physical stores are free. If you return the product, we will refund the purchase price, excluding the original shipping cost. Finally, regarding exchanges, if there is a price difference, we will refund the difference to you, or you will need to pay us the difference.

Currently, we don't have fixed discounts, but you can subscribe to our newsletter or follow us on social media to stay up to date on all the special offers and promotions we announce regularly.

We recommend avoiding prolonged exposure of the figures to the elements if used as outdoor decoration. This will help preserve the hand-painted details and the integrity of the material.